Snake River Roasting Co. Privacy Statement

Privacy

 Snake River Roasting Co. is committed to protecting your privacy. We respect your personal information and work diligently to ensure it is never misused, exploited or otherwise employed beyond the scope of its intended purpose.

 This Policy Statement describes the kinds of information we may collect from you, or that you may provide when visiting our website, and practices for using, maintaining, protecting and disclosing that information.

 Periodically, we may update this Policy Statement, and we ask that you regularly visit this page to review our policies and procedures. Any changes to our privacy policies will be notified on this webpage and will be effective on the date noted. The newest Policy will apply to all past and current users of our webpage and will replace any prior Policies.

 Collection and Purposes

When you purchase something from our store, as part of the buying and selling process, we collect the personal information you give us—such as your name, address and email address. When you browse our store, we also automatically receive your computer’s internet protocol (IP) address, which helps us learn about your browser and operating system, so we can continually improve our online experience.

Snake River Roasting Co. does not collect your personally identifiable information, unless it is voluntarily and expressly provided by you. Visitors are not required to register or provide personal data to access our website.

Email addresses provided through our website are used primarily to confirm and track orders. Periodically, Snake River Roasting Co. may contact you with company news, products, or other information we believe will be beneficial to you as a customer. At any time, you can opt-out of receiving mailings from Snake River Roasting Co. (see instructions under “Opt-Out”). We never share your contact information with outside parties, except as necessary to complete your order (e.g., We may provide your email to a shipping carrier so you receive tracking information). 

Gift recipients may receive correspondence from Snake River Roasting Co. and have the option to opt-out of receiving these communications.

Consent

When you provide Snake River Roasting Co. with personal information to complete a transaction, verify credit card information, or return a purchase, we infer that you consent to our collecting and using it for that specific reason only.

If we ask for your personal information for a secondary reason, like marketing, we will either directly ask you for your expressed consent, or provide you with an opportunity to say no.

If after you opt-in, you change your mind, you may withdraw your consent for us to contact you, or for us to continue to collect, use or disclosure your information by emailing: hello@snakeriverroastingco.com, or by notifying us by writing at us at: Snake River Roasting Co., P.O. Box 8999, Jackson WY 83002, United States

Disclosure

Snake River Roasting Co. will not share your information with any party outside of our company, except as necessary to fulfill your request (e.g. to ship an order), or in extenuating circumstances that it becomes necessary to identify, contact or bring legal action to protect your interests, those of Snake River Roasting Co. or others. We do retain the right to disclose your personal information if required by law to do so, or if you violate the Terms of Service.

Website Operations

www.SnakeRiverRoastingCo.com is owned and operated by Snake River Roasting Co. The site is hosted by Shopify Inc., which provides the online e-commerce platform that allows us to sell our products online. Your data is stored through Shopify’s data storage, databases and the general Shopify application, which are located on a secure, firewall-protected server.

By accessing or using any part of the website, you are agreeing to all terms and conditions contained in the Policy Statement without modification.

Payment

If you choose a direct payment gateway to complete your purchase, Shopify stores your credit card data. The information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. Once that is completed, your purchase transaction information is deleted.

All direct payment gateways adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

For additional information, please see Shopify’s Terms of Service or Privacy Policy.

Third-Party Services

In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us.

However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies with respect to the information we are required to provide for your purchase-related transactions.

For these providers, we recommend that you read their privacy policies to fully understand the manner in which your personal information will be handled by them.

Certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. If you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located.

For example, if you are located in Canada and your transaction is processed by a payment gateway located in the United States, your personal information used in completing that transaction may be subject to disclosure under United States legislation, including the Patriot Act.

Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.

Links

Some links on our website may redirect you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

If you provide us with your credit card information, the information is encrypted using secure socket layer technology (SSL) and stored with a AES-256 encryption. Although no method of transmission over the Internet or electronic storage is 100% secure, we follow all PCI-DSS requirements and implement additional generally accepted industry standards.

Cookies

Our website uses “cookies,” small files stored on your computer’s hard drive. These help us determine some basic information, like whether a user has visited our page before, and can save time and improve your experience. Below is a list of cookies our site uses.

_session_id – unique token, sessional: Allows Shopify to store information about your session (referrer, landing page, etc.). 

_shopify_visit – no data held: Persistent for 30 minutes from the last visit. Used by our website provider’s internal stats tracker to record the number of visits. 

_shopify_uniq – no data held, expires midnight (relative to the visitor) of the next day: Counts the number of visits to a store by a single customer. 

cart – unique token, persistent for 2 weeks: Stores information about the contents of your cart. 

_secure_session_id – unique token, sessional 

storefront_digest – unique token, indefinite: If the shop has a password, this is used to determine if the current visitor has access. 

You can choose to opt-out of cookies at any time, but please note that if disabled, certain components of our website may not function properly. Our cookies do not track personal information, provide a way for us to contact you, or extract information from your computer. 

Consent 

By using this site, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this site. 

Changes to Privacy Policy 

We reserve the right to modify this Privacy Policy at any time and encourage you to review it regularly. Changes and clarifications will take effect immediately upon being posted. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

If our store is acquired or merged with another company, your information may be transferred to the new owners so that we may continue to sell products to you. 

Opting Out 

If for any reason you would like to stop receiving marketing emails or other information from Snake River Roasting Co., please notify us as indicated below. We never want to spam your inbox or send information that is not helpful to you. 

Contact Us 

Please feel free to ask us questions, give feedback, make suggestions, opt out of mailings or simply stay in touch by contacting us by email at hello@snakeriverroastingco.com; by phone at (307) 734-9446; or by mail at P.O. Box 8999, Jackson Hole, Wyoming 83002.